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COUNTY 2018-19 ANNUAL REPORT
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In the 2018-2019 fiscal year, the County was able to process tax payments faster than ever before.​

Last year, the County of San Luis Obispo Tax Collector's Office replaced a manual process and an old mail-opening machine at the end of its life with a newer, faster system. County staff began using the new payment processing system and software in August 2018, already saving about 782 staff hours, which equates to more than $19,000.
 
Once a tax payment is received, a staff member feeds it through the new machine that opens the envelope; scans the payment, stub and check; and saves a digital copy, which allows for electronic deposits. More than 140,000 payments have been processed electronically since the system was installed in August 2018.
 
Trained staff members still need to verify a small percentage of payments that the system has flagged before the payment can be processed. In that case, staff confirms the payment and processes it. In some instances, incorrect amounts or already paid items are rejected and returned to the taxpayer.
 
The whole process has sped up the tax payment process and allows for electronic check deposits, which means fewer banking fees.
 
Thanks to the speed and efficiency of this new system, the Tax Collector’s staff can spend more time helping the public on the phone or at the counter. 
< Labor Bargaining
Saving with New Systems >
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Download This Report
Download and print a complete copy of the 2018-19 Annual Report. 


Other Related Reports
Comprehensive Financial Reports
FY 2018-19 Year-End Financial Status Report​ (PDF)
FY 2018-19 Performance Measures Results (PDF)

2018 Annual Crop Report (PDF)
2018 Commission on the Status of Women Annual Report (PDF)
​2019 Homeless Census & Survey Report (PDF)
2019 Legislative Platform (PDF)

Prior County Annual Reports
Affordable Housing Annual Report  (PDF)
​Business Migration Report (PDF)
County Business Improvement District Year-End Report (PDF)
Mental Health Services Act Annual Update (PDF)​
​Special Districts Fire Protection Study (PDF)

2017-18 Tourism Marketing District Annual Report (PDF)

Annual Report Sitemap
Home Page: Ideas Into Action
Public Protection
​Best in Nation
Fire Safe County
Fighting High-Tech Crimes
Message from Sheriff
New Emergency Website
Supervising Sex Offenders 
Your Children, Our Priority
Healing & Wellness
Expanding Crisis Services
Helping Veterans in Jail
Improving Public Health
Meeting Basic Needs
​Rescuing Horses
Land
Agriculture, Weights & Measures
Energy Efficiency
Roads, Water & Public Works
Community
100 Years of Libraries
Impacting Local Economy
Parks & Recreation Costs
Training Master Gardeners
Governance
Diablo Canyon Closure
Digitizing Property Records
Elections & Records
Labor Bargaining
Modern Tax Processing
Saving with New Systems
Taking a Regional Approach
Year-End Financial Status Report

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  • Welcome
  • Public Protection
  • Healing & Wellness
  • Land & Environment
  • Community
  • Good Governance